How Seller Payouts Work
A clear breakdown of platform fees, Razorpay deductions, shipping costs, and when you receive your money.
Understanding exactly how and when you get paid is essential for managing your business finances. Here's a transparent breakdown of every deduction and the payout timeline.
Payout Formula
Your payout for each order is calculated as:
- Product Price (set by you, GST-inclusive)
- − Payment Gateway Fee (~2% of your product price + 18% GST on the fee) — applies to online/prepaid orders only
- − Shiprocket Shipping Cost (actual courier rate for that order)
- − TCS (0.5% of taxable value — claimable as credit in your GST return)
- = Your Net Payout
The ₹5 platform fee is charged to the buyer on top of your product price — it is NOT deducted from your payout. For COD orders, there is no gateway fee since no online payment is processed.
Fee Breakdown
| Fee | Amount | Who Bears It |
|---|---|---|
| Platform Fee | ₹5 per order | Buyer (added at checkout, not deducted from seller) |
| Razorpay Fee | ~2% of product price + 18% GST on fee | Seller (deducted from payout for online orders) |
| Shiprocket Shipping | Varies by courier & weight | Seller (deducted from payout) |
| TCS | 0.5% of GST-exclusive taxable value | Seller (deducted, claimable in GST return) |
| COD Fee | As displayed at checkout | Buyer (added at checkout, not deducted from seller) |
Payout Timeline by Payment Method
For every order, your payout becomes eligible 5 days after delivery — once the buyer's return window has closed and there is no active return or dispute. We then run payouts in weekly batches.
| Payment Method | When Payout Is Released |
|---|---|
| Online (prepaid) | In the next weekly payout after delivery + 5-day return window, with no active return/dispute |
| COD | Same as above, plus we must first receive the cash from Shiprocket (typically 7–15 business days post-delivery) |
Payouts are sent as a bank transfer to your registered account. After we transfer, your order shows a "Paid" status with the bank reference (UTR) in Dashboard → Payments.
When Payouts Are Paused
Your payout for a specific order will be paused if:
- A return request is active for that order.
- A fraud dispute is under admin review.
- For COD orders — the cash hasn't been remitted by Shiprocket yet.
Setting Up Your Bank Account
Payouts are sent to your bank account, so these details must be accurate and match your KYC name.
- 1Go to Dashboard → Settings → Bank Account.
- 2Enter the account holder name exactly as it appears in your bank records.
- 3Enter your bank account number and IFSC code.
- 4Verify the details carefully — incorrect details cause failed transfers and delays.
Always double-check your bank account details before saving. destin.bio is not responsible for failed payouts due to incorrect bank information.
Viewing Your Payment History
Go to Dashboard → Payments to see a full breakdown of all orders, their payout status, fee deductions, and expected or completed payout dates.
For tax purposes, download your transaction history at the end of each month. Keep records of all payouts — your net payout is your income subject to Income Tax.
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Questions about your shop? Check your dashboard or read more seller guides.