Seller Guides
Everything you need to set up and grow your shop
Getting Started: Set Up Your Shop in 5 Minutes
A complete walkthrough from signing up to sharing your shop link with customers.
Adding & Managing Your Products
Learn how to create compelling product listings, manage stock, and keep your catalogue organised.
How to Process & Ship Orders
Step-by-step guide to confirming orders, selecting a courier, and generating shipping labels via Shiprocket.
Understanding Cash on Delivery (COD) Orders
Learn how COD orders work, when you get paid, and the COD remittance timeline.
How to Handle Return Requests
A complete guide to the return workflow — from buyer requests to refund processing and fraud protection.
Creating Discount Coupons to Boost Sales
Learn how to create, manage, and promote coupon codes to drive more orders.
Reading Your Analytics Dashboard
Understand your shop metrics — page views, link clicks, order revenue, and traffic sources — and use them to grow.
How Seller Payouts Work
A clear breakdown of platform fees, Razorpay deductions, shipping costs, and when you receive your money.
Refer & Earn: Get 1 Free Month for Every Seller You Refer
Learn how the referral program works, how to share your referral link, and how to claim your reward.
Managing Your Subscription & Billing
Everything about subscription plans, billing cycles, grace periods, and what happens when your subscription expires.
Understanding Your GST Reports
How to download, read, and use the four GST report tabs for filing your returns accurately.
Using the Earnings Calculator
Understand platform fees, GST, TCS, and your actual take-home earnings before you set your price.
Your Free Trial: What to Expect
Everything about the 30-day free trial — what's included, the countdown, grace period, and how to subscribe before it ends.
Managing Your Shop Settings
How to update your profile, bank details, GST information, and pickup/return addresses.
Buyer Guides
How to shop, track orders, and get support
How to Place an Order on destin.bio
A step-by-step guide to finding a shop, checking out, and choosing your payment method.
Tracking Your Order
How to find your order, understand its current status, and know what to expect at each stage.
How to Request a Return or Refund
Step-by-step guide to initiating a return, providing refund details, and understanding the refund timeline.
Buyer Protection: Your Rights & What's Covered
A complete guide to how destin.bio protects buyers — dispute resolution, refund guarantees, and fraud protection.
Downloading Your Order Invoice
How to download a printable invoice for any order you've placed on destin.bio.
Managing Your Buyer Account
How to update your profile, view order history, and request account deletion.
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Still need help?
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