Why Was My Payout Adjusted? (Shipping Shortfall)
What it means when an order shows "applied to shortfall" and ₹0 reaches your bank — and how to avoid it.
Sometimes an order in Dashboard → Payments shows your earning struck through with "applied to shortfall · ₹0 to bank", or a payout is smaller than expected. This is a shipping-shortfall recovery — here is exactly what it means, in plain terms.
What is a shipping shortfall?
On destin.bio the platform pays the courier for you, then deducts that shipping cost from your earning for the order. If a product is priced LOWER than what it costs to ship, shipping is more than you earned — so there is a shortfall the platform covered on your behalf.
Example: a product sells for ₹5 but shipping costs ₹53. You earned ₹5, shipping was ₹53, so ₹48 was short. That ₹48 is recovered from your payouts.
How is it recovered?
- We never take money from your bank — we only reduce future payouts.
- Recovery happens a little at a time. If a later order earns you ₹27, that ₹27 goes toward the shortfall and ₹0 reaches your bank for that order.
- The balance keeps reducing with each payout until it is fully recovered.
Where do I see it?
Dashboard → Payments shows a banner: "Shipping shortfall being recovered: ₹X" with the order that caused it. Affected orders show an "adjusted · shortfall" tag and "₹0 to bank", so nothing is hidden.
How do I avoid this?
Always price a product above its shipping cost. When you add or edit a product we show the estimated shipping and warn you if the price is too low — and products below the minimum price are not allowed.
Once you price above shipping, every order earns a positive payout and no shortfall is recorded.
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